01. Website Access

MyNorvella provides access to this website for personal, lawful, and non-commercial use.

We may update, modify, suspend, or restrict parts of the website when necessary for maintenance, security, improvements, or operational reasons.

02. Acceptable Use

When using MyNorvella.com, users agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security, operation, or functionality
• Access systems, data, or accounts without authorization
• Introduce harmful code, viruses, or malicious content
• Copy or misuse website content without permission

03. Website Content & Intellectual Property

All content displayed on MyNorvella.com, including but not limited to text, images, graphics, logos, designs, product information, and website elements, is owned by or licensed to MyNorvella.

Such content is protected by applicable intellectual property laws.

You may view and use website content for personal shopping purposes only.

04. Product Images & Information

We strive to present product information, images, and descriptions accurately.

However, actual product appearance may vary slightly due to factors such as screen settings, lighting, or manufacturing updates.

05. User Communication & Submitted Content

If you provide feedback, comments, reviews, or other information to MyNorvella, you agree that such content should be accurate, lawful, and respectful.

You should not submit content that:

• Violates another person's rights
• Contains illegal or harmful material
• Includes misleading or fraudulent information

06. Third-Party Links & Services

Our website may contain links to third-party websites, services, or platforms.

These external websites are operated independently and MyNorvella is not responsible for their content, privacy practices, availability, or policies.

07. Website Availability

We aim to maintain a reliable and accessible website; however, uninterrupted availability cannot always be guaranteed.

Temporary interruptions may occur due to:

• Maintenance
• Technical updates
• Security measures
• Events outside our reasonable control

08. Disclaimer

Information provided on MyNorvella.com is intended for general informational and shopping purposes.

While we make reasonable efforts to maintain accurate content, we do not guarantee that all information will always be complete, current, or error-free.

09. Limitation of Liability

To the maximum extent permitted by applicable law, MyNorvella shall not be liable for indirect, incidental, or consequential damages arising from website use or inability to access our services.

Nothing in these terms limits rights that cannot be excluded under applicable consumer protection laws.

10. Changes To These Terms

MyNorvella may update these Terms of Use from time to time to reflect changes in our website, services, or legal requirements.

The updated version will be posted on this page. Continued use of the website after changes are published indicates acceptance of the updated terms.

11. Company Information

Brand Name:
MyNorvella

Company Name:
Shanghai Zhuixingmichen Network Technology Co., Ltd.

Legal Representative:
Gao Ziliang

Official Website:
mynorvellaa.com

Registered Business Address:
Room B503, 5th Floor, Building 101, No. 2 & 3, Lane 511, Yongyao Road, China (Shanghai) Pilot Free Trade Zone

12. Contact Information

For questions regarding these Terms of Use:

Email:
service@mynorvellaa.com

Customer Hotline:
17840995027

Service Hours:
8:00 AM – 10:00 PM
China Standard Time (UTC+8)